Digital Business (2022-2023)
Class
All companies worldwide are hiring Digital Business Managers. The 21st-century companies need to build a business plan through a digital approach, maximizing impacts, optimizing both human economical resources, and save costs in order to increase corporate profits, mainly through e-commerce platforms and web business structures.
For challenging purposes, the new breed of business managers proceeds in an innovative way, adding new methodologies, concepts, tools, and evolved knowledge of technology to traditional business plans. Moreover, this new business approach affects not only aspects of the Marketing Mix but as well as the business procedures, processes and departmental management (IT, Sales, Logistics, Administration…) leading to a cultural change within the company, required for its successful integration into the business.
1.1 Module summary content and aims
This module provides students with the knowledge and understanding of the basic fundamentals that digital business managers need to acquire to build up this new vision of how to work in the new demanding digital era, considering the business management under new angles, being all this complementary to traditional business plans.
The module is composed mainly of tutorials and seminars and will run throughout the semester (14 weeks).
Learning outcomes to be assessed
On successful completion of this module you will be able to:
- LO1 - Understand the concepts of digital business, including its role and application in marketing
- LO2 - Examine the online market scenario and the new dynamics and behaviour of online consumers and competitors
- LO3 - Illustrate the advantages and disadvantages of implementing e-commerce in a business setting and communicate clearly the digital business strategy for potential clients
Indicative Contact Hours
Teaching Contact Hours |
56 hours |
Independent Study Hours |
144 hours (for modules with 20 UK credits) 44 hours (for modules with 10 UK credits) |
Total Learning Hours |
200 hours (for modules with 20 UK credits) 100 hours (for modules with 10 UK credits) |
Summative assessment grid
Type of Assessment |
Word Count or equivalent |
Threshold (if Professional Body-PSRB applies) |
Weighting |
Pass Mark |
Submission due-date & time |
Method of Submission & Date of Feedback |
Digital Business Report |
2500 words +- 10% |
n/a |
100% |
40 |
week 16 (date and time TBC) |
Via NEO & 10 working days after the assessment |
If your course is accredited by a Professional Statutory Regulatory Body (PSRB), the module requirements will specify the elements of assessment that must be passed and may override the University regulations. Please speak to your Course Leader for further advice.
Assessment brief including criteria mapped to learning outcomes
Assessment 1: Digital Business Report
This assessment aims to assess students’ understanding about the basic digital business model and how it differs from a traditional business model. In this assessment, students will have to write a final business plan report for a chosen business (any service or product to be digitalized) using a digital business approach with the objective to convince the investors to support your business idea.
The report must include the elements specified in the assessment guidelines.
Marking Criteria for Assessment 5: (LO-01, LO-02, LO-03 and LO-04 will be assessed)
- Knowledge and understanding (40%): The students should demonstrate a great understanding of what a digital business is and the advantages and disadvantages of such a business model compared to a traditional one.
- Cognitive Skills (20%): The students are expected to analyse the relevant information and propose a basic digital platform for a business. Students should demonstrate skills of applying the concepts and theories of a digital business model into the scenario.
- Practical and professional skills (20%): Students will need to provide recommendations for the business on how to guarantee customer engagement and customer trustiness in a digital business and how to measure and report the effectiveness of the digital business model.
- Transferable and key skills (20%): Students will need to summarise the advantages and disadvantages of the proposed digital business model in the conclusion and the report needs to be written in a concise and consistent manner.
For guidance on online submission of assignments, including how to submit and how to access online feedback, please refer to the MIUC lms student guideline.
Remember to log into MIUC NEOlms platform daily to receive all the latest news and support available at your module sites!
Here you can find the MSG:
/files/107979/MSG_DB_2022-23_BA_UWL.docx.pdf
Detailed assessment Guidelines:
/files/107979/Digital_Business_Report_--_Assessment_Guidelines_(1)(2)_(2)_(1).docx
Cover page for the assessment submissions:
/files/107979/2020_2021_Assignment_Final_Cover_Sheet_MIUC_(1).docx
Here is the class outline:
Online classes and recordedLink to online classes live and recorded. 2 sections
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Digital Business Report6 sections
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Week 1 - Introduction to the advent of the digital world: Internet & the World Wide WebThe first session will overview the fundamentals of the current digital world, clarifying terms, solving first questions, towards a wider concept of Digital Business beyond Internet. This session will introduce you to the structure of the module, practical methodology to be used, the assessment method and your role-play as Junior Digital Business Manager to be performed along the module. 8 sections
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Week 2 - Digitizing the BusinessThis session will provide students with basic fundamentals on business services in the Digital environment, current trends and how it is related to customers, understanding the existent patterns in digital business. 10 sections
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Week 3 - Overview of Digital Business, Digital Business PatternsThis session will facilitate the understanding of designing aspects under the e-commerce perspective and the implications of the market evolution and a wide range of social-economic aspects affecting the market. 13 sections
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Week 4 - e-Commerce fundamentalsThis session will facilitate a general understanding of multichannel aspects related to digital business, the framework of the e-commerce as a channel and model as well, depicting the pillars of commercial effectiveness in Digital business and specifically focused on e-commerce. 4 sections
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Week 5 - Digital Business Marketing in e-CommerceThis session will show students the differences among digital business models, analyzing the marketing processes, features and characteristics, and implications of every single model together with the interactions with all the stakeholders involved, including the relationship between customers and business. It as well will point out the role of Mobile devices within digital business creating the mobile commerce business model. 6 sections
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Week 6 - E-commerce Project PlanningAddEditDelete This session will go through the business planning under the marketing perspective, setting objectives, understanding the importance of market research following the strategies proposed. It will provide students as well with a digital framework related the marketing mix and logistics. 8 sections
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Week 7 - Digital platform PlanningThis session is focused on the fundamentals to create a platform for our digital business, including a wide range of basics for the web development, IT tools, applications and further resources, necessary for any profitable digital business. 7 sections
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Week 8 - Building & Launching digital businessTaking into account the previous lessons, now the students will be able to approach an upper step as managing the operation processes to build the digital business and the selling/buying process once the business is launched. 11 sections
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Week 9 - Customer Engagement in Digital businessThis session will analyze the remarkable importance of the customer information, how we deal with customer data in order to get clear segments and targets, which is basic for an effective digital business planning. It as well will relate the customer experience through the digital business and the key elements and methods involved in the communication and advertising in the digital world with specific attention on Social Media. 11 sections
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Week 10 - Value Chain and Digital Business OperationsThis session will address some basic analytics concepts and processes, which are crucial elements to increase commercial effectiveness in digital business through the appropriate reporting. Students will step into basic analytical scenarios and tools to understand the role that Key Performance Indicators plays in measuring the impact of our decisions in Digital Business. 6 sections
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Week 11 - Human Resources and Project ManagementThis week students will learn how to coordinate a project for the business considering the different tasks to be accomplished using methods like 5w2h and the Gantt Chartt. 11 sections
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Week 12 - Overall analysis of the project and business report preparationIn this week students will learn how to prepare their final plan and the steps for a proper business plan presentation. 7 sections
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Week 13 - Digital Business Plan Feedback and evaluationThis week students will learn how to create tools and indexes to understand how the business performed considering the different activities of the business. 10 sections
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Week 14 - Presentation Digital Business Project Assessment and Submission7 sections
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